The key to developing your community physician referral channel starts with you developing your hospice’s Medical-Provider Staff. The biggest underdeveloped growth pillar for many hospices is how to develop and engage your Medical-Provider staff in your growth efforts. This starts with asking your Medical Director and other providers for assistance in the area of growth.…
DetailsThe “Days of Muffin Marketing” are truly over! But still many hospices do not have a structured disciplined sales model in place. Sales visit still consist of “howdy visits”, using tchotchkes as an opening to an account visit, feeding physician’s office, etc. It is amazing to me that we have rigorous training and competence programs…
DetailsWhat makes your hospice stand out from other hospices to referral sources? Some hospices will say they are non-for-profit. Some will say they are owned by local people who have been in the community for years. While these are all nice talking points, they are not valued added differentiators. Some hospice might say they have…
DetailsPresenting Challenges: Senior Living Communities, especially Assisted Living, are the locations where hospice services are being delivered the most. This is not surprising as the Tsunami of Aging is fueling the development of Continuing Care Retirement Communities, Assisted Living facilities, Memory Care units, etc. All this has heightened the level of competition for eligible residents who…
DetailsIntroductions Today’s Strategy Planning (SP) process is not your father’s SP process! SP use to be a 3-to-5-year planning window. This is obsolete in today’s environment. Now, SP is all about creating annual rolling operating plans that are updated yearly and are truly helpful tools to assist hospice organizations navigate a complex environment and strengthen…
DetailsHospice Advisors Case Study Title: A Creative Way to Build and Manage your Post-Acute Continuum Company: Denver Based Health System Date: July 20, 2015 Problem: Building and managing a quality post-acute care continuum Presenting Issues/Challenges: Developing a strategy that works
DetailsHospice Advisors Case Study Title: Hospital Hospices LOS Company: Hospital and Hospice in Augusta, GA Date: May 28, 2015 Problem: Very long LOS for Hospice Referrals Made in the Hospital Presenting Issues/Challenges: The LOS on hospital hospice referrals was 13.3 days. The hospitals over all LOS is 4.9 days. Why the big difference?
DetailsHospice Advisors Case Study Title: Building Your Billable Hours Company: Personal Care Company Plymouth MI Date: April 5, 2015 Problem: Flat Growth in Billable Hours Presenting Issues/Challenges:Traditional sales model not generating results.
DetailsHospice Advisors Case Study Title: Strengthening the Core Company: Several Hospices Date: March 29, 2015 Problem: Nurse Case Manager Retention Presenting Issues/Challenges:Nurse burn-out causing them to leave the organization
DetailsHospice Advisors Case Study Title: Personal Care Home Health Company: New York State Date: March 23, 2015 Problem: Explore the opportunities to develop a personal care service. Presenting Issues/Challenges:This hospice and home care company was interested in developing a Personal Care Home Health Company.
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