Specialized Hospice Consulting and Training Services Targeting Strategies for New Business Development and Sales Growth
Hospice Advisors provides a specific set of services that assist hospice organizations serve more people, grow and strengthen financial performance. We offer training programs to help organizations and their staff strengthen their business development, marketing strategy and sales “muscles.”
Training format includes workshops, one-on-one sessions, field training work and video conferencing. Training participants learn specific strategies, tactics, and design solutions to their challenges.
We also assist organizations by providing fractional management services to create a laser focus on growth. More detail on these services call be seen in the Fractional Management section
A vital tool for growth, sales and marketing, is having a workable Customer Relationship Management (CRM) system in place. Hospice Advisors has partnered with a few mainstream CRM options customizing them for hospice marketing. Please just contact us for more information on these CRM’s and how we may help you implement.
CORE TRAINING
There are three Core Training Sessions that are prerequisites for Growth. They are as follows:
1. Growth Plan Development
This one-day workshop and 3-to-4-day method is focused on starting a process to Create a Culture of Growth in your organization. As many staff as possible are invited to this workshop.
The main purpose of this training is to clearly identify the growth opportunities and barriers for serving more people and more importantly, the associated counter-measures to eliminate the barriers and turbo-charge the opportunities.
This interactive, fun and fast-paced workshop uses the Chrysler Corporation’s Rapid Redesign service model- a new approach in health care. The results of this workshop are both to start a culture change to support growth and produce a written Strategic Growth Plan for the organization to use moving forward.
2. Referral Inquiry to Admission Conversion Rate improvement
The strategic question here is: Why invest one more dollar in making the referral phone ring if you are not maximizing the conversion of those referrals to an admission?
This training is intended to strengthen your current intake and admission model or to redesign it to drive better results.
The training and methodology used in this improvement process starts with making sure ALL your referrals (formal and those “napkin” referrals) are captured and categorized for action, defining what a true NTUC is, assessing your readiness to admit, and learning to work the pending in a new, innovative and creative way.
A 1-to-2 percentage improvement in your conversion rate over the course of a year can yield significant financial results to your organization. A free no obligation assessment of what the potential can be is available to you upon request.
3. Hospice Sales Boot Camp “Happy Feet On The Street”.
This workshop and training is different than others as it is a combination of didactic classroom training and field work and coaching. This two-to-three-day training can be customized.
The main purpose of this training is to clearly identify the growth opportunities and barriers for serving more people and, more importantly, the associated counter-measures to eliminate the barriers and turbo-charge the opportunities.
This interactive, fun and fast-paced workshop uses the Chrysler Corporation’s Rapid Redesign service model. A new approach in health care. The results of this workshop are both to start a culture change to support growth and produce a written Strategic Growth Plan for the organization to use moving forward.
The use of video is used to help sales staff improve their skill-sets. This workshop provides sales staff the structure and processes needed to drive great outcomes- referral inquiries! Some of the training elements include: